Jeannie shares the best ways to become a powerful force for positive change in your organization as an in-house customer experience change agent. […]
Adam and Jeannie offer customer-centric alternatives to common customer service phrases that seem innocent but tend to trigger negative emotions. […]
Bestselling author and global speaker Jeff Toister returns to the show with amazing tips and actions for creating and executing on your vision for an outstanding service culture. […]
Meet Your Hosts
To learn more about Adam and what he can do for your organization, visit Customers That Stick®.
To learn more about Jeannie and what she can do for your organization, visit 360Connext.