Adam tells a customer experience horror story about a good product surrounded by a nightmarish customer journey. The scary part is that your brand could be doing this to customers! […]
Jeannie and Adam interview Neen James, global speaker and bestselling author, to expose the difference between intentional and transactional attentions, and how that difference is vital to your success in business and beyond. […]
Adam and Jeannie discuss facts and insights around emerging customer service tech in the retail and foodservice industries. […]
Meet Your Hosts
To learn more about Adam and what he can do for your organization, visit Customers That Stick®.
To learn more about Jeannie and what she can do for your organization, visit 360Connext.