About Jeff Gothelf Jeff Gothelf is the Principal of gothelf.co He helps organizations build better products, and executives build the cultures that build better products. Jeff is the co-author of the award-winning book, Lean UX and the Harvard Business Review Press book, Sense & Respond. Starting off as a software [...]
Adam and Jeannie share how scammers are using "customer service" to collect information for fraudulent activity. Customers of brands who have a good track record of customer service could be ultra vulnerable because customers could assume that it’s just part of their regular support. "Do things in your communication as [...]
About Lee Smith Lee Smith is the CEO and founder of SalesFuel, a Columbus, Ohio based firm that was named one of the top 15 sales enablement vendors in 2019 by Selling Power. Through its unique portfolio of sales tools, training and intelligence, SalesFuel provides thousands of sales teams nationwide [...]
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To learn more about Adam and what he can do for your organization, visit Customers That Stick®.
To learn more about Jeannie and what she can do for your organization, visit ExperienceInvestigators.com.