096: Jay Baer, Hug Your Haters

How can you leverage customer complaints? Today’s guest shares highlights from his new book, Hug Your Haters, and additional insights from the extensive research it’s based on. About our guest Jay Baer is a digital business expert, global keynote speaker, and the New York Times bestselling author of Youtility. He has advised some of the most iconic brands and … Continue reading 096: Jay Baer, Hug Your Haters