124: Brian Andrews, VP of Customer Experience at Sprint

Adam and Jeannie interview Brian Andrews, VP of Customer Experience at Sprint, at the 2016 CXPA Insight Exchange. About our guest Brian Andrews joined Sprint in February, 2015 to lead Sprint’s Customer Experience transformation and install Sprint’s Net Promoter System (NPS.) Prior to Sprint, Brian held executive roles at Compaq/HP and Intuit, where we pioneered … Continue reading 124: Brian Andrews, VP of Customer Experience at Sprint