Excellerate Service

Christoff Weihman, bestselling author and coordinator of the Excellerate Service 2016 conference, shares his secrets to 5-star service in the hospitality industry.

About our guest:

Throughout his career, Christoff Weihman has served in various capacities-as a server, bartender, wine sales rep, catering sales manager, event planner, and banquet service manager. He has worked for Wolfgang Puck in Hollywood; Darden Restaurants, as well as other establishments in St. Louis, Los Angeles, and at the Hyatt in Guam and Nikko Hotel in Saipan. He has spent many years in Sales & Business Development, as well, including in the automotive industry as well as Staffing and Recruiting.

Christoff believes that regardless of the type of restaurant or establishment, 5 Star Service should always be the goal.

He is a life-long learner, an avid reader, and passionate about personal development. Christoff writes a weekly blog about Customer Service entitled Soupfly which has readers in 108 countries.

He is currently working on his 2nd and 3rd books and Co-Hosts a weekly online Blab show on 5 Star Customer Service.

Connect with Christoff

Listen To This Episode!

Sponsor message:


EXCELLERATE SERVICE 2016 promises to be an inspiring, engaging, & educational 2-Day conference focused on & dedicated to 5-Star Customer Service! In addition to the amazing content you will receive over the 2-day event, you will also be contributing to our larger vision of raising funds for Three Square Foodbank, a subsidiary of Feeding America, who serve food insecure residents in Southern Nevada.
EXCELLERATE SERVICE 2016 is all about customer service and service to a broader community. If you have a passion for service excellence and a heart for service, then this event is for you!
To learn more, go to http://www.excellerate2016.com

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