Jeannie shares tips for innovating when and where it’s needed the most, despite what the competition is doing.
Are you innovating for the greater good of your customers?
Competition is fierce! So it’s easy to think it’s necessary gauge customer experience against that of the big disruptors like Zappos and Netflix. Too often, companies focus on making a big splash with their next innovation, without digging in to see what that actually means for their customers.
Innovating take a lot of hard work and resources, so it’s important to keep your customers in perspective. Are you innovating out of necessity, or envy? Before you say you need to be the Zappos of banking or the Netflix of nursing, Jeannie has three challenges for you! Listen in for tips you can use today.
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Develop your customer experience mission
Do you know how to deliver the superior customer experience you visualize? Many companies struggle with this, but we’re here to help! We will turn your team into a force for positive change, and start you off right with a customer-centric mission. Jeannie Walters and the 360Connext team help companies across industries and around the globe develop unique and scalable customer-focused missions.
Want to compete with the other 89% of companies staying afloat by providing better experiences? You need a compass for making astounding changes in the customer experience, while breaking down the silos that are holding you back. We offer evaluations, workshops, and roadmaps to keep your wheels firmly planted on the road to a customer-centric future. Join us on our mission: To Create Fewer Ruined Days for Customers™ today. Visit us at 360Connext.com.
- 360Connext® post, 3 Ways to Let Customers Guide Your Greatest Innovation
- Customers That Stick® post, Innovation Is No Longer Optional
- Episode 133: Tesla and the Infrastructure of Innovation
- Episode 101: How the Innovation Process Fails Us
- We’re on C-Suite Radio! Check it out for more great podcasts
Take care of yourself and take care of your customers.