Episode 019: Writing for Machines, Andy Crestodina, and Personalized Robots

In this episode you will hear: How writing for Google instead of your customers can start the relationship off on the wrong foot How Andy Crestodina, co-founder of Orbit Media, creates content designed to deliver what customers want How robots might be used to actually make the customer experience more personal Writing for Google Adam … Continue reading Episode 019: Writing for Machines, Andy Crestodina, and Personalized Robots